Financial, Legal & Insurance Customer Stories
AvMed Health Plan
AvMed, an $800 million nonprofit HMO has been growing so fast and reconfiguring so frequently, employees tease that the company's name is Latin for "change." To handle skyrocketing membership, and an overcrowded headquarters campus the HMO decided to add a new building. With Steelcase's help, AvMed created a workplace where everything is changeable. Today, the HMO can make changes faster, and with far less cost, disruption and downtime than ever before.
GE Energy Financial (customer story video)
To boost internal collaboration, GE Energy Financial Services had tried various reorganization strategies, but never realized the kind of free-flowing, energized collaborative workstyle they wanted. What pushed them over the top was a new workplace, which not only delivers dramatic improvements in collaboration, but achieves it in a smaller footprint.
"We're getting so much more collaboration across the teams, that no longer do I have to spend my time thinking about how to connect people; they're connecting. And they're coming to me with ideas that result from that connection, and those idea are providing better solutions to our customers," says the CEO of this unit of GE.
The story is told by GE executives and the project's lead designer, and key applications are shown both in concept drawings and as fully installed workspaces. (Run time: 6:40)
Universal Insurance
As a result of fantastic growth, Puerto Rico-based Universal Insurance occupied a cramped headquarters, with poorly distributed departments and a scarcity of storage. To maintain the company's reputation for outstanding service and continue its growth, executives planned a move-but it would all have to take place before the height of hurricane season just 10 months away. Universal was determined to be ready to fully respond to client needs, without the distraction of a major move.
With the help of Steelcase, Steelcase dealer AFD, and architectural firm Sierra Cardona Ferrer, Universal engaged in collaborative space planning. After exploring interior space options, executives turned inward, observing how departments worked together and soliciting suggestions.