Why us ?
Our team has developed proprietary processes and technology tools that enable key benchmarks and measures for your business. We can save you time and money to help you leverage your workplace investment by using our:
Critical Skills
- Statistical analysis
- Strategic consulting
- Business and operational planning
- Detailed cost-chain analysis
- Cost reduction strategies
- Development of strategic furniture management processes
- Expertise in executive, construction, and furniture project management
- Expertise in asset management practices
Metrics/Benchmarks
- Customized database to measure, monitor, and report information to support business objectives
- Performance benchmarking against other companies and industries
- Detailed monthly cost analysis to maximize efficiencies
- Total Quality Management system to ensure continuous improvement
- Largest database of furniture statistics and benchmarks in the industry
Knowledge and Experience
- 90+ years of experience developing high performance work environments
- Experienced management consultants
- Experience with Fortune 500 companies as a single point of accountability for all related services
- Expertise in delivering furniture management services for customers with up to 15,000 locations
- Experience with people/asset relocation resulting from merger and consolidation activities
Information Technology Infrastructure
- Customizable web-based work order system
- Web-based user survey for continuous improvement
- Comprehensive asset management tools exclusive to Steelcase
- Web-based tools linked to asset management data
- Integration with Steelcase order management and business systems
Partners/Alliances/Providers
- Strategic alliances with architectural and design firms
- Extensive service provider network
- Alignment with management companies
- Alliances with real estate companies
- Integration with Steelcase Inc. resources and partners
Processes and Procedures
- Proven methods to achieve enterprise-wide objectives
- Extensive asset management processes to improve efficiencies and performance
- Process to manage furniture life cycle
- Detailed processes developed, documented and integrated with service providers
- Single point of contact through our Workplace Services call center